Early-Morning Concierge & Guest Experience Pro

One Ocean Resort & Spa; Omaha, Northern (NE, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Omaha Marriott in Regency Business Park is seeking a part-time Concierge Lounge Attendant to deliver exceptional guest experiences during breakfast service. You will welcome guests, provide local recommendations, and maintain a clean, well-stocked lounge environment across opening and closing duties.

The role emphasizes friendly, attentive service, knowledge of local attractions, and adherence to Marriott standards while supporting a seamless guest experience in Omaha.

Qualifications

• Previous hospitality, hotel, customer service, or food service experience preferred.
• Strong communication and interpersonal skills.
• Self-motivated and able to work independently.
• Ability to stand for extended periods and lift to 25 pounds.
• Friendly, outgoing personality with a passion for hospitality.

Responsibilities

• Create exceptional guest experiences through friendly, professional, and attentive service.
• Welcome guests and maintain a warm, inviting atmosphere within the Concierge Lounge.
• Serve as a knowledgeable resource regarding hotel amenities, services, local attractions, restaurants, entertainment, and events throughout Omaha.
• Stay informed about local happenings, seasonal activities, and points of interest to provide meaningful recommendations to guests.
• Set up, stock, monitor, and replenish all complimentary food and beverage offerings throughout the breakfast service period.
• Ensure buffet items remain fresh, organized, properly presented, and readily available for guests.
• Maintain cleanliness and organization of all lounge areas, including tables, seating areas, buffet stations, beverage stations, and service areas.
• Clear and sanitize tables promptly to maintain a clean and comfortable guest environment.
• Monitor inventory levels and communicate restocking needs as necessary.
• Anticipate guest needs and respond to requests in a timely and professional manner.
• Perform opening and closing duties to ensure the lounge is prepared for daily operation.
• Follow all food safety and sanitation standards.
• Maintain Marriott service standards and a professional appearance at all times.

Skills

Strong communication

Interpersonal skills

Self-motivated

Independent worker

Guest service oriented

Stamina and lifting

Job description

Omaha Marriott in Regency Business Park is seeking a part-time Concierge Lounge Attendant to deliver exceptional guest experiences during breakfast service. You will welcome guests, provide local recommendations, and maintain a clean, well-stocked lounge environment across opening and closing duties.

The role emphasizes friendly, attentive service, knowledge of local attractions, and adherence to Marriott standards while supporting a seamless guest experience in Omaha.