Guest Experience Concierge & Lounge Specialist

Remington Hospitality; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Remington Hospitality in Omaha, NE seeks a proactive concierge to enhance guest experiences through local area guidance and tailored recommendations.

You will build local contacts, stay informed about events, and guide guests to hotel amenities and area attractions. Responsibilities include maintaining a welcoming Concierge lounge, and offering food and beverage service with attention to quality and legal compliance.

Responsibilities

• Building local contacts and be in the know on local area, including events happening in immediate and long term, to provide information to guests.
• Provide and recommend things to see and do in the hotel and local area. Highly knowledgeable of all Instagrammable spots. Stay up to date on services and attractions. Able to Influence and guide guests to amenities and services.
• Ensure Concierge lounge is inviting and clean.
• Provide food and beverage services to guests, ensuring food quality and presentation, mixing drinks for guests. Complies with applicable laws and responsible alcohol service.

Job description

Remington Hospitality in Omaha, NE seeks a proactive concierge to enhance guest experiences through local area guidance and tailored recommendations.

You will build local contacts, stay informed about events, and guide guests to hotel amenities and area attractions. Responsibilities include maintaining a welcoming Concierge lounge, and offering food and beverage service with attention to quality and legal compliance.