Route Operations Dispatcher

MV Transportation; Redwood City (CA); On-site; USD 35,061 - 49,936; Full time

Job summary

MV Transportation seeks a Dispatcher in Redwood City, California, responsible for directing day-to-day route operations and ensuring timely and safe services. The ideal candidate should have a high school diploma and at least one year of experience as a Dispatcher or in customer service, preferably familiar with Trapeze software.

This role involves monitoring driver performance, assigning trips, and communicating service issues effectively. The starting pay rate is $30.85/hour, reflecting the company's commitment to quality operations.

Qualifications

• One year of previous Dispatcher experience preferred.
• Two years of Customer Service experience is preferred.
• Experience with Trapeze software is advantageous.

Responsibilities

• Direct day-to-day route operations and report to Dispatch Supervisors.
• Communicate with drivers about client calls and issues.
• Assign trips to ensure adequate distribution of routes.
• Monitor service quality and track sign-in/sign-out times.

Skills

Dispatcher experience

Customer service

Trapeze software

Stress management

Multi-tasking

Education

High School diploma or equivalent

Job description

MV Transportation seeks a Dispatcher in Redwood City, California, responsible for directing day-to-day route operations and ensuring timely and safe services. The ideal candidate should have a high school diploma and at least one year of experience as a Dispatcher or in customer service, preferably familiar with Trapeze software.

This role involves monitoring driver performance, assigning trips, and communicating service issues effectively. The starting pay rate is $30.85/hour, reflecting the company's commitment to quality operations.