EAE Success Manager: Project Delivery & Adoption

Schneider Electric; Massachusetts; Hybrid; USD 102,000 - 152,000; Full time

Job summary

Schneider Electric's U.S.-based EAE Success Manager drives the successful execution and adoption of EcoStruxure Automation Expert opportunities and customer projects across the United States, providing end-to-end visibility and coordinating local and global resources.

You will monitor project health, lead governance, manage risks, and strengthen stakeholder alignment from qualification through delivery and follow-up, ensuring accurate data, and promoting best practices for continuous

Qualifications

• Proven experience in success management, project management, program coordination, or a related role, preferably in a global or centralized environment.
• Experience managing multiple opportunities or projects, coordinating cross-functional teams, and supporting customer-facing activities.
• Strong background in industrial automation and control systems, such as PLC, SCADA, DCS, or HMI, with an understanding of software-centric solutions.
• Experience with EcoStruxure Automation Expert, IEC 61499, or similar open automation platforms is an advantage.

Responsibilities

• Track EAE opportunities and customer projects, including engagement level, milestones, deliverables, risks, support needs, and follow-up actions.
• Adapt the level of oversight and support based on project complexity, criticality, business impact, and local team capabilities.
• Coordinate the appropriate local and global resources, including business teams, R&D, technical experts, and delivery stakeholders.
• Contribute to CoE capacity planning and resource assignment based on the active project portfolio.
• Lead and coordinate local ID Card, Opportunity Delivery Criteria, and Engagement Mode Criteria activities with the Local CoE Global CoE and EAE+ teams.
• Organize regular opportunity and project reviews, prepare status reports, document decisions, and track actions to completion.
• Support project governance and approval processes by providing clear information on scope, architecture, readiness, risks, and required support.
• Maintain alignment with global Success Management standards, practices, and operating cadences.

Skills

Project governance

Stakeholder management

Risk management

Data analysis

Fluent English

Education

Bachelor's or Master's in Engineering/Business/PM

MBA (advantage)

Tools

Power BI

Tableau

Job description

Schneider Electric's U.S.-based EAE Success Manager drives the successful execution and adoption of EcoStruxure Automation Expert opportunities and customer projects across the United States, providing end-to-end visibility and coordinating local and global resources.

You will monitor project health, lead governance, manage risks, and strengthen stakeholder alignment from qualification through delivery and follow-up, ensuring accurate data, and promoting best practices for continuous