EA and Operations Specialist - Bay Area

Level AI; Oakland (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

Level AI is a fast-growing AI-first Customer Experience Intelligence platform. We are seeking a highly organized Operations Specialist to partner with senior leadership and help run the business day to day, combining executive support, business operations, and offsite management in a fast-paced startup environment.

You will provide executive-level support, own operational workflows, track KPIs, support hiring operations, maintain documentation, and plan leadership offsites, enabling broad

Qualifications

• 3+ years of experience as an Executive Assistant, Operations Specialist, or similar role in a startup or fast-paced environment.
• Experience supporting senior executives in high-growth environments.
• Comfort working with ambiguity and rapidly shifting priorities.
• Strong organization, communication, and judgment.
• Self-starter mindset with a bias toward action and ownership.
• Comfortable working in-office with leadership.

Responsibilities

• Provide executive-level support to senior leadership (calendar, meetings, travel).
• Own day-to-day operational workflows that keep the company running efficiently.
• Track leadership priorities, KPIs, and action items.
• Support hiring operations and onboarding.
• Help maintain internal documentation, policies, and operating cadences.
• Plan and execute leadership and company offsites end-to-end.
• Support ad-hoc strategic and operational projects as the business scales.

Skills

Executive support

Operations

Organization

Communication

Judgment

Job description

Level AI is a fast-growing, AI-first Customer Experience Intelligence platform backed by top-tier investors and founded by leaders from Amazon, Google, and Meta.

Role - We’re looking for a highly organized Operations Specialist to partner closely with senior leadership and help run the business day to day. This in-office role combines executive support, business operations, and offsite management in a fast-paced startup environment.

Responsibilities:

• Provide executive-level support to senior leadership (calendar, meetings, travel)
• Own day-to-day operational workflows that keep the company running efficiently
• Track leadership priorities, KPIs, and action items
• Support hiring operations and onboarding
• Help maintain internal documentation, policies, and operating cadences
• Plan and execute leadership and company offsites end-to-end
• Support ad‑hoc strategic and operational projects as the business scales

Qualifications:

• 3+ years of experience as an Executive Assistant, Operations Specialist, or similar role in a startup or fast-paced environment
• Experience supporting senior executives in high-growth environments
• Comfort working with ambiguity and rapidly shifting priorities
• Strong organization, communication, and judgment
• Self-starter mindset with a bias toward action and ownership
• Comfortable working in-office with leadership

Why Level AI:

• High-impact, founder-facing role
• Broad ownership and visibility
• Competitive compensation and benefits
• Opportunity to grow with a category-defining AI company