E2 Helpdesk / Travel Analyst

XLA; Arlington (VA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Benefits package

Job summary

XLA is seeking an E2 Helpdesk / Travel Analyst to support a federal agency in Arlington, VA. This onsite role is Monday–Friday and focuses on assisting travelers and program staff with E2 travel needs.

You will handle user setup, trip assistance, voucher monitoring, and UFMS troubleshooting while ensuring compliance with travel policies. A high school diploma and two years of experience are required.

Qualifications

• Requires two years of experience. Experience in data entry and preparing reports is preferred.
• High school diploma or equivalent is required.

Responsibilities

• Assist with traveler support, including setting up user profiles and trip assistance.
• Monitor trips and vouchers and troubleshoot UFMS related errors.
• Draft correspondence and policy memos for DEA employees.
• Provide limited administrative, legal, and technical support as needed.

Skills

Data entry

Report writing

Administrative support

Education

High school diploma

Tools

UFMS

Job description

XLA is looking for a E2 Helpdesk / Travel Analyst to support a federal agency in Arlington, VA. This position is onsite position Monday-Friday.

Target Annual Compensation Range for this role will be $50,000 to $55,000. There will also be a competitive benefits component to the package. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate.

• The position will provide support to travelers, approving officials, and system administrators with E2 Travel related issues. This includes setting up new users, profile assistance, trip assistance, routing pool and hierarchy changes, monitoring trips and vouchers, and troubleshooting UFMS related errors
• Assist with conducting hands-on E2 training for E2 users
• Ensure compliance of DEA's Lowest Available Airfare policy. This includes assisting offices in obtaining the correct documentation for voucher purposes
• Review requests for Fly America Act waivers (individual and annual)
• Provide and set maximum reimbursement cost for Rest and Recuperation (R&R) airfare
• Draft correspondence to DEA employees regarding E2. This will include memorandums on policy, broadcast email updates, and any other related correspondence.

General Experience

• Requires two (2) years of experience. Relevant experience includes, but is not limited to, efficient data entry and ability to prepare and deliver reports and other documents in support of project(s).

Functional Responsibilities

• Duties may include data input, preparing letters, files, forms, and other required documents; communicate with appropriate personnel to obtain necessary information; provide administrative, legal, and technical support.

Minimum Experience/Education/Certification

• High School Diploma or other equivalent and two years of experience

EEO Statement

XLA is committed to the full inclusion of all qualified individuals and is an equal opportunity employer committed to supporting equality and integrity in the workplace, professional development and education, and an entrepreneurial atmosphere.

We encourage qualified individuals with disabilities to apply. If a reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 703-584-8317 or via email at [e-mail]. For persons who are deaf, hard of hearing, deafblind, or deaf-disabled, XLA will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

We are proud to be an EEO/VETERAN EMPLOYER.

All qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status and will not be discriminated against for self-identifying with either category