E-Commerce Order Fulfillment Specialist

Kroger Co.; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee Assistance Program

Tuition reimbursement

Career growth opportunities

Job summary

The Kroger Co. is hiring for an online order selector in Louisville, KY. You will gather products for online orders, process coupons and payments, and load orders into customers' cars at pickup. A positive customer service approach and adherence to Kroger core values are essential.

Responsibilities include meeting customer expectations for freshness and variety, following safety procedures, and assisting with training and process improvements in a fast-paced environment.

Qualifications

• Ability to work without supervision
• Ability to read shelf tags
• Basic math skills (counting, addition, subtraction)
• Desire to gain experience in production/warehouse or as a cashier

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
• Adhere to laws and food safety procedures
• Receive orders from Order Selector and store products in optimal temperature zones
• Initiate and complete selection process for on-line orders
• Ensure quality and freshness of all items
• Communicate substitutions or exceptions to customers at pick-up
• Load orders into customers' cars and process POS transactions
• Maintain organization and cleanliness of staging areas and equipment
• Assist in training new e-Commerce team members

Job description

The Kroger Co. is hiring for an online order selector in Louisville, KY. You will gather products for online orders, process coupons and payments, and load orders into customers' cars at pickup. A positive customer service approach and adherence to Kroger core values are essential.

Responsibilities include meeting customer expectations for freshness and variety, following safety procedures, and assisting with training and process improvements in a fast-paced environment.