Online Grocery Fulfillment Specialist

The Kroger Co.; Craig (CO); On-site; USD 19,000 - 25,000; Full time

Job summary

The Kroger Co. seeks an on-site e-Commerce Order Selector to assemble online orders with attention to freshness, quality, and efficiency. You will process orders, handle substitutions, and ensure accurate loading of orders into customers' cars for pickup.

You will maintain cleanliness, follow safety guidelines, and provide a positive customer experience that encourages repeat online shopping. Prioritize teamwork and reliability in a fast-paced environment.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral and written communication skills.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers' orders from Order Selector according to guidelines; store products in optimal temperature zones.
• Initiate and complete selection process for customers' online orders.
• Read and follow directions given in the note section.
• Ensure quality and freshness of all items chosen.
• Communicate with customers via a portable phone and respond to calls promptly.
• Retrieve each customer's order from staging locations and load order into customers' cars.
• Process the orders through the POS system.
• Follow substitutions policies when items are out of stock.
• Scan and bag orders while maintaining bagging standards.

Skills

Work without supervision

Read shelf tags

Oral and written communication

Basic math

Job description

The Kroger Co. seeks an on-site e-Commerce Order Selector to assemble online orders with attention to freshness, quality, and efficiency. You will process orders, handle substitutions, and ensure accurate loading of orders into customers' cars for pickup.

You will maintain cleanliness, follow safety guidelines, and provide a positive customer experience that encourages repeat online shopping. Prioritize teamwork and reliability in a fast-paced environment.