E-Commerce Order Fulfillment Specialist

Kroger; Atlanta (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger is seeking an employee to select and gather products for customers' online orders at our Atlanta-area store. You will assemble orders, process payments and coupons, and assist customers at pickup, ensuring freshness and accuracy.

Key duties include meeting customer expectations across shopping convenience, adhering to safety rules, and helping maintain clean, organized staging areas while delivering excellent service to drive repeat online shoppers.

Qualifications

• Must have strong verbal and written communication skills.
• Able to read and interpret shelf tags and pricing.
• Capable of basic arithmetic for item counts and totals.
• Ability to work independently and as part of a team.

Responsibilities

• Meet/exceed expectations for easy, fresh shopping experience.
• Adhere to safety policies and store guidelines.
• Receive and prepare orders from Order Selector per guidelines.
• Initiate and complete the selection process for online orders.
• Read and follow directions in notes section.
• Ensure quality and freshness of all items selected.
• Communicate substitutions or issues to customers at pickup.
• Load orders into customers' cars and ensure accuracy.

Skills

Excellent communication

Read shelf tags

Basic math

Job description

Kroger is seeking an employee to select and gather products for customers' online orders at our Atlanta-area store. You will assemble orders, process payments and coupons, and assist customers at pickup, ensuring freshness and accuracy.

Key duties include meeting customer expectations across shopping convenience, adhering to safety rules, and helping maintain clean, organized staging areas while delivering excellent service to drive repeat online shoppers.