E-Commerce Operations Supervisor

Smith's Food & Drug Centers; West Point (UT); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling benefits

Employee discounts

Tuition reimbursement

Career growth

Job summary

Smith's Food & Drug Centers, based in Utah, seeks an experienced e-Commerce Operations Manager to lead day-to-day store online shopping activities, staffing, and associate development. You will drive sales objectives while upholding our values of respect, integrity, and safety.

You will supervise the online department, hire and train staff, optimize product flow and order fulfillment, and monitor compliance with food safety and company guidelines.

Qualifications

• High School Diploma or GED.
• Proven supervisory experience.
• Experience in the selection and hiring process.
• Strong organization skills.
• Lift up to 25 pounds frequently and up to 50 pounds several times a day.
• Stand for extended periods and/or walk constantly.
• Proficient in Microsoft Office.
• Excellent oral/written communication skills.
• Strong leadership skills.
• Bachelor's Degree (DESIRED).
• POS knowledge (DESIRED).

Responsibilities

• Manage day-to-day operations of the store's e-Commerce department to meet sales objectives, budgets, and goals.
• Staff the online department and develop associates to achieve results.
• Ensure customer satisfaction and timely order fulfillment.
• Lead the planning and execution of e-Commerce initiatives.
• Train and supervise staff and conduct performance reviews.
• Monitor compliance with local, state, and federal laws and food safety procedures.
• Analyze competitive landscape and respond accordingly.
• Collaborate with management to manage expenses and maintain equipment.

Skills

Leadership

Communication

Organization

Supervisory experience

Teamwork

Problem solving

Education

High School Diploma or GED

Bachelor's Degree

Tools

Microsoft Office

POS knowledge

Job description

Smith's Food & Drug Centers, based in Utah, seeks an experienced e-Commerce Operations Manager to lead day-to-day store online shopping activities, staffing, and associate development. You will drive sales objectives while upholding our values of respect, integrity, and safety.

You will supervise the online department, hire and train staff, optimize product flow and order fulfillment, and monitor compliance with food safety and company guidelines.