E‑Commerce Operations Supervisor

Whole Foods Market IP. L.P.; Boston (MA); On-site; USD 24,108 - 41,603; Full time

Benefits offered by this job

Health insurance

Retirement plan benefits

Store discount

Paid time off

Job summary

A leading grocery delivery service in Boston is seeking a Supervisor for the WFMOA E-Commerce team. The candidate will ensure excellent customer service, manage team training, and coordinate daily operations. The ideal applicant has a high school diploma and at least six months of retail experience. Flexibility in shifts is essential, as is proficiency in office software. This role offers competitive pay between $17.50 and $30.20 per hour, commensurate with experience, along with comprehensive employee benefits.

Qualifications

• 6+ months retail experience in a retail, distribution, or logistics environment.
• Proficiency in email and operations-related applications.
• Flexibility to work weekends and evenings as needed.

Responsibilities

• Ensure Team Members are trained and prepared for their jobs.
• Coordinate product dispatch to meet customer delivery promises.
• Train and support Team Members in procedures.

Skills

Leadership

Customer Service

Analytical Skills

Teamwork

Flexibility

Education

High School diploma or equivalent

Tools

Microsoft Office

Scheduling software

Job description

A leading grocery delivery service in Boston is seeking a Supervisor for the WFMOA E-Commerce team. The candidate will ensure excellent customer service, manage team training, and coordinate daily operations. The ideal applicant has a high school diploma and at least six months of retail experience. Flexibility in shifts is essential, as is proficiency in office software. This role offers competitive pay between $17.50 and $30.20 per hour, commensurate with experience, along with comprehensive employee benefits.