e-Commerce Operations Lead: Growth & Flexible Scheduling

Kroger Co.; Roanoke (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

Kroger Co. in Roanoke, VA is seeking an e-Commerce Operations Supervisor to manage day-to-day store e-Commerce activities, drive sales, and supervise staff. You will recruit, train, and develop associates, ensuring safety and adherence to company values.

Responsibilities include meeting performance targets, coordinating order fulfillment, and implementing initiatives to improve customer satisfaction and efficiency.

Qualifications

• Must have supervisory experience and ability to hire staff.
• Proven leadership and communication skills.
• Proficiency with Microsoft Office and basic POS knowledge.
• Must be able to lift up to 25 pounds and stand/walk for long periods.

Responsibilities

• Oversee day-to-day operations of the store's e-Commerce department.
• Staff and develop associates to achieve sales goals and budgets.
• Ensure orders are fulfilled accurately and on time, with substitutions when needed.
• Train associates on order selector and customer attendant duties.

Skills

Leadership

Supervisory experience

Hiring process

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Microsoft Office

POS knowledge

Job description

Kroger Co. in Roanoke, VA is seeking an e-Commerce Operations Supervisor to manage day-to-day store e-Commerce activities, drive sales, and supervise staff. You will recruit, train, and develop associates, ensuring safety and adherence to company values.

Responsibilities include meeting performance targets, coordinating order fulfillment, and implementing initiatives to improve customer satisfaction and efficiency.