E‑Commerce Key Account Manager: Walmart & Sam's Club

JM Smucker Company; Bentonville (AR); On-site; USD 90,000 - 130,000; Full time

Job summary

JM Smucker Company in Bentonville, AR seeks an E‑Commerce Key Account Manager to lead Walmart and Sam's Club initiatives with a data-driven, strategic approach. You will build account plans, oversee promotions, and align category growth opportunities with retailer objectives to drive online sales and profitability.

The role requires strong commercial acumen, Walmart experience, and collaboration across Sales, Strategy, Marketing and Analytics to deliver omnichannel growth with a focus on digital

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• Minimum 5+ years in CPG, Sales, eCommerce, or related commercial functions.
• Direct customer-facing or headquarters account management experience.
• Experience leading customer business planning and trade investments.
• Experience with major retailers (Walmart, Sam's Club, Target, Amazon).
• Experience using syndicated data and digital commerce analytics tools.
• Strong strategic thinking and business planning capability.
• Excellent negotiation and customer relationship management skills.
• Advanced analytical and storytelling abilities; proficient in MS Excel/PowerPoint.

Responsibilities

• Build and maintain relationships with key decision-makers and cross-functional stakeholders.
• Develop and execute account-specific growth initiatives and assortment strategies.
• Influence decisions using category, shopper, and performance insights.
• Support business and line reviews, strategic planning, and executive meetings.
• Serve as eCommerce SME; drive digital shelf, launches, content quality, and online assortment.
• Track online brand presence; ensure content compliance and KPI performance.
• Monitor marketplace trends to identify opportunities and risks.
• Collaborate on Joint Business Planning and financial targets.
• Coordinate with Brand Marketing, Finance, Analytics to achieve objectives.

Skills

5+ years CPG/eCommerce experience

Direct customer-facing experience

Experience leading customer business规划

Experience with Walmart/Sam's Club/ret

Syndicated data/digital analytics

Strategic thinking

Negotiation/CRM skills

Excel & PowerPoint proficiency

Travel ability

Education

Bachelor’s Degree

MBA or advanced business degree

Tools

NielsenIQ

Circana (IRI)

Profitero

Tableau

Spotfire

CAS

Job description

JM Smucker Company in Bentonville, AR seeks an E‑Commerce Key Account Manager to lead Walmart and Sam's Club initiatives with a data-driven, strategic approach. You will build account plans, oversee promotions, and align category growth opportunities with retailer objectives to drive online sales and profitability.

The role requires strong commercial acumen, Walmart experience, and collaboration across Sales, Strategy, Marketing and Analytics to deliver omnichannel growth with a focus on digital