E-Commerce Key Account Lead for Walmart & Sam’s Club

The J.M. Smucker Co.; Bentonville (AR); On-site; USD 90,000 - 130,000; Full time

Job summary

The J.M. Smucker Co. in Bentonville, AR is seeking an E‑Commerce Key Account Manager-Walmart, Inc. to lead strategic account management for Walmart and Sam’s Club, driving category growth, digital shelf excellence, and cross‑functional collaboration.

You will build business plans, forecast demand, manage trade investments, and partner with Sales, Strategy Planning, Brand Marketing, and Analytics to deliver sales, profit, and market share while advancing omnichannel eCommerce.

Qualifications

• Bachelor’s Degree and 5+ years in CPG, Sales, eCommerce or related commercial function.
• Direct customer-facing or HQ account management experience.
• Experience leading customer business planning and managing trade investments.
• Experience with major retailers, preferably Walmart, Sam's Club, Target or Amazon.
• Experience using syndicated data and digital commerce analytics tools.
• Strong strategic thinking and business planning capability.
• Excellent negotiation and customer relationship management skills.
• Advanced analytical and problem-solving abilities.
• Strong presentation, storytelling, and influencing skills.
• Proven ability to collaborate across cross-functional teams.
• Proficiency with Microsoft Office, especially Excel and PowerPoint.
• Ability to travel as necessary.

Responsibilities

• Build and maintain relationships with key decision-makers and cross-functional stakeholders.
• Develop and execute account-specific growth initiatives, promotions, and assortment strategies.
• Influence decisions with data-based recommendations supported by insights.
• Support business reviews, line reviews, and executive meetings.
• Serve as eCommerce subject matter expert on omnichannel trends and digital shelf.
• Execute strategies to improve digital sales, search visibility, content quality, and online assortment.
• Track online brand presence and KPI performance against targets.
• Monitor marketplace trends to identify opportunities and risks.
• Collaborate with Sales, Strategy Planning, Brand Marketing, and Analytics to drive growth.
• Deliver accurate sales forecasts and manage financial accountability for the portfolio.

Skills

Strategic thinking

Negotiation

Communication

Analytical skills

Cross-functional collaboration

Education

Bachelor’s Degree

Tools

Circana

NielsenIQ

Profitero

Tableau

Spotfire

CAS

Madrid

Scintilla

Job description

The J.M. Smucker Co. in Bentonville, AR is seeking an E‑Commerce Key Account Manager-Walmart, Inc. to lead strategic account management for Walmart and Sam’s Club, driving category growth, digital shelf excellence, and cross‑functional collaboration.

You will build business plans, forecast demand, manage trade investments, and partner with Sales, Strategy Planning, Brand Marketing, and Analytics to deliver sales, profit, and market share while advancing omnichannel eCommerce.