E‑Commerce Growth & Merchandising Coordinator

Biltmore Workforce Management; United States; On-site; USD 48,000 - 72,000; Full time

Job summary

Biltmore Shop is seeking an E-Commerce Coordinator to support all online channels and help implement the e-commerce strategy. You will manage content, visuals, product positioning, and promotions, collaborating with Marketing to measure analytics and CRM initiatives.

The role also covers launching products in Magento, updating banners and promotions, coordinating product descriptions, and analyzing sales performance to boost profitability and guest engagement.

Qualifications

• Two- or four-year degree strongly preferred.
• Experience in digital or marketing roles is required.
• E-commerce experience strongly preferred.
• Solid foundation in business and marketing principles.
• Excellent communication and organizational skills.

Responsibilities

• Coordinate product launches across cross-functional teams including Wine, Retail and Biltmore Shop.
• Collaborate with Marketing to ensure consistent brand experience online.
• Launch products online in Magento and manage content across platforms.
• Update banners, promotions, and all e-commerce content.
• Analyze sales performance and optimize analytics to drive revenue.

Skills

E-commerce strategy

Magento management

Content management

Analytics

CRM initiatives

Advertising management

Education

Bachelor's degree or equivalent

Tools

Magento

Counterpoint

CRM systems

Job description

Biltmore Shop is seeking an E-Commerce Coordinator to support all online channels and help implement the e-commerce strategy. You will manage content, visuals, product positioning, and promotions, collaborating with Marketing to measure analytics and CRM initiatives.

The role also covers launching products in Magento, updating banners and promotions, coordinating product descriptions, and analyzing sales performance to boost profitability and guest engagement.