E‑Commerce Growth & Automation Leader

Goodwill of Greater Washington; Woodbridge (VA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

PTO

Health Insurance

Employee Discounts

403(b)/401(k) plan with match

Bonus Eligible

Job summary

Goodwill of Greater Washington seeks a Director of Ecommerce to drive strategy and execution for online retail operations. This hands-on role involves maximizing revenue and customer satisfaction through innovation and automation.

Responsibilities include creating strategies to enhance e-commerce performance, managing vendor accounts, and leading a talent-focused team. The ideal candidate will have 5+ years of experience in a complex role, preferably in e-commerce, and a Bachelor’s degree in a relevant field. Benefits include PTO, health insurance, and a 403(b)/401(k) plan.

Qualifications

• 5+ years of experience in a high-performing complex role, preferably in e-commerce or a startup environment.
• Strong interpersonal skills to communicate effectively with diverse audiences.
• Ability to think strategically and drive for results.

Responsibilities

• Develop innovative e-commerce strategies to maximize revenue and net income.
• Build strategies to leverage donation volume and expand key product categories.
• Lead execution across planning, marketing, customer service, and operations.

Skills

Microsoft Office Suite

Artificial Intelligence Implementation

Strategic Thinking

Interpersonal Skills

Project Management

Problem-Solving

Education

Bachelor’s degree in business, marketing, operations, computer science, or related field

Job description

Goodwill of Greater Washington seeks a Director of Ecommerce to drive strategy and execution for online retail operations. This hands-on role involves maximizing revenue and customer satisfaction through innovation and automation.

Responsibilities include creating strategies to enhance e-commerce performance, managing vendor accounts, and leading a talent-focused team. The ideal candidate will have 5+ years of experience in a complex role, preferably in e-commerce, and a Bachelor’s degree in a relevant field. Benefits include PTO, health insurance, and a 403(b)/401(k) plan.