E‑Commerce Fulfillment Supervisor

Feld Entertainment, Inc.; Jessup, Northern (MD, KY); Hybrid; USD 50,000 - 65,000; Full time

Job summary

Feld Entertainment in Jessup, MD is seeking a Fulfillment Supervisor to coordinate pick, pack and shipping for Direct to Consumer orders at the Jessup facility. The role oversees DTC associates and supports building operations, staffing decisions, budgeting and training to ensure accurate, timely order fulfillment.

Responsibilities include directing hourly labor, coordinating with warehouse leadership, maintaining safety, and using MHE and warehouse systems to meet daily targets.

Qualifications

• Leadership experience in warehouse environments.
• Experience with e-commerce fulfillment is preferred.
• Knowledge of warehouse systems and RF devices.

Responsibilities

• Coordinate hourly labor to complete daily and weekly DTC tasks.
• Follow up on systems processes to complete workload, including Host and WM functions.
• Communicate with area and warehouse leadership on workload and priorities.
• Maintain urgency and direction for hourly associates through clear communication.
• Respond to information requests from Feld Entertainment departments as needed.
• Use MHE (pallet jack, swing Reach forklift, Reach forklift, Order Picker) to complete tasks.
• Ensure safety processes, procedures and policies are followed.
• Collaborate with building management to ensure accountability and performance.

Skills

Leadership

MHE certified

RF scanning

Warehouse systems

Education

High school diploma/GED

Tools

Microsoft Office

FedEx Ship Manager

Adobe Acrobat

Manhattan WM

I-Series/Host

Job description

Feld Entertainment in Jessup, MD is seeking a Fulfillment Supervisor to coordinate pick, pack and shipping for Direct to Consumer orders at the Jessup facility. The role oversees DTC associates and supports building operations, staffing decisions, budgeting and training to ensure accurate, timely order fulfillment.

Responsibilities include directing hourly labor, coordinating with warehouse leadership, maintaining safety, and using MHE and warehouse systems to meet daily targets.