E‑Commerce Fulfillment & Shipping Specialist

Goodwill Industries of the Inland Northwest; Post Falls (ID); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Benefits information available online

Job summary

Goodwill Industries of the Inland Northwest in Post Falls, ID is seeking an E-commerce Associate to assist with the flow of merchandise in the online department. You will pull and shelve orders, ship merchandise using proper shipping standards, and maintain knowledge of ShopGoodwill/E-Books and related processes.

The role requires accurate record-keeping, a tidy work area, and the ability to pass a background check; teamwork is essential to support store operations and customer satisfaction.

Qualifications

• Experience in customer service and shipping workflows.
• Ability to maintain organized records and paperwork.
• Willingness to follow policies, safety rules, and PPE requirements.

Responsibilities

• Provide excellent customer service.
• Adhere to Goodwill Inland Northwest directives, policies, and standards.
• Prepare orders to be pulled for shipping.
• Ship merchandise using current carrier requirements.
• Acquire boxes for shipping to minimize costs.
• Pack fragile items to prevent loss while protecting materials.
• Produce End of Day shipping reports.

Skills

Excellent customer service

Shipping

Inventory control

Teamwork

Tools

ShopGoodwill/E-Books

Packaging supplies

Job description

Goodwill Industries of the Inland Northwest in Post Falls, ID is seeking an E-commerce Associate to assist with the flow of merchandise in the online department. You will pull and shelve orders, ship merchandise using proper shipping standards, and maintain knowledge of ShopGoodwill/E-Books and related processes.

The role requires accurate record-keeping, a tidy work area, and the ability to pass a background check; teamwork is essential to support store operations and customer satisfaction.