E-commerce Shipping Specialist — Growth & Impact

Goodwill Industries of the Inland Northwest; Post Falls (ID); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Benefits: https://discovergoodwill.org

Job summary

Goodwill Industries of the Inland Northwest is seeking an E-Commerce Associate in Post Falls, ID. The role assists with merchandise flow, pulls and ships orders, and maintains website knowledge of ShopGoodwill/E-Books.

A background check is required, and you will support packaging, tracking, and records as part of daily duties. The position supports collaboration with workforce development and social services and requires compliance with PPE, safety, and organizational policies.

Qualifications

• Must pass a background check.

Responsibilities

• Provide excellent customer service.
• Adhere to company policies, procedures, and safety standards.
• Acquire orders to be pulled for shipping from ShopGoodwill/E-Books.
• Ship sold merchandise following vendor requirements.
• Acquire shipping boxes from donated goods to minimize costs.
• Use packing materials properly and protect fragile items.
• Produce End of Day reports from shipping vendor sites.
• Maintain accurate shipping records.
• Assist with store merchandise returns.
• Serve as back-up E-Commerce Associate as directed.
• Track packages using tracking numbers.
• Attend mandatory training and facility meetings.
• Follow health, safety and confidentiality policies.
• Work with Workforce Development and Social Services to provide participant services.
• Wear and maintain required PPE.
• Comply with local, state, and federal regulations (WISHA & OSHA).
• Other duties as assigned.

Skills

Customer service

Job description

Goodwill Industries of the Inland Northwest is seeking an E-Commerce Associate in Post Falls, ID. The role assists with merchandise flow, pulls and ships orders, and maintains website knowledge of ShopGoodwill/E-Books.

A background check is required, and you will support packaging, tracking, and records as part of daily duties. The position supports collaboration with workforce development and social services and requires compliance with PPE, safety, and organizational policies.