Ecommerce Fulfillment Associate

Goodwill of Central and Southern Indiana, Inc.; United States; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health plan

Paid time off

Life insurance

Employee discount

Mental health services

Retirement options

Tuition reimbursement

Job summary

Goodwill of Central and Southern Indiana is seeking an eCommerce Associate to support ShopGoodwill.com operations at our Indianapolis site. The role encompasses picking, packing, shipping, ebook handling, and customer service tasks, with hourly quotas and varied shifts.

Working in a production-focused environment, you’ll help maintain accuracy, safety, and teamwork while delivering quality service to customers and internal departments.

Qualifications

• Required Competencies cover attention to detail, safety, teamwork, and a strong work ethic.
• Ability to work in a production-oriented environment with focus on process, safety, and quality.
• Effective communication and problem-solving within a fast-paced setting.

Responsibilities

• Maintain clean, orderly work areas and meet hourly production quotas.
• Cross-train in other areas to build skill base and value within the department.
• Handle customer communications via ShopGoodwill tickets, emails, phone calls, or in-person.
• Assist in packing, shipping, and ebook handling as required.
• Collaborate with departments to resolve issues as they arise.

Skills

Attention to Detail

Teamwork

Safety Awareness

Strong Work Ethic

Communication Skills

Informed Decision-Making

Mathematical Aptitude

Technical Knowledge

Continuous Learning

Problem Solving

Tools

G Suite

MS Office

Job description

Goodwill of Central and Southern Indiana is seeking an eCommerce Associate to support ShopGoodwill.com operations at our Indianapolis site. The role encompasses picking, packing, shipping, ebook handling, and customer service tasks, with hourly quotas and varied shifts.

Working in a production-focused environment, you’ll help maintain accuracy, safety, and teamwork while delivering quality service to customers and internal departments.