Ecommerce Fulfillment Specialist

Goodwill Legacy Group; Indianapolis (IN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health plan

Paid time off

Life insurance

Education reimbursement

Job summary

Goodwill of Central and Southern Indiana is seeking a dedicated eCommerce Associate to support daily operations at the 4105 N Franklin Rd location. You will participate in multiple roles such as Picker/Shelver, Packer, Shipping Clerk, and Customer Service Associate, while meeting hourly quotas in a safety-focused environment.

The job emphasizes teamwork, attention to detail, and strong work ethic, with opportunities for cross-training and growth within a mission-driven nonprofit setting.

Qualifications

• Diversity of competencies across production and customer service roles.
• Ability to follow safety protocols and operate in a production environment.
• Strong attention to detail to meet quotas and maintain inventory accuracy.

Responsibilities

• Maintain clean and orderly work areas and meet hourly quotas.
• Cross-train in multiple roles (Picker/Shelver, Packer, Shipper, eBook roles).
• Communicate with customers via ShopGoodwill tickets, emails, or calls and schedule pickups.

Skills

Teamwork

Attention to Detail

Safety Awareness

Strong Work Ethic

Communication Skills

Technical Knowledge

Tools

G Suite

MS Office

Job description

Goodwill of Central and Southern Indiana is seeking a dedicated eCommerce Associate to support daily operations at the 4105 N Franklin Rd location. You will participate in multiple roles such as Picker/Shelver, Packer, Shipping Clerk, and Customer Service Associate, while meeting hourly quotas in a safety-focused environment.

The job emphasizes teamwork, attention to detail, and strong work ethic, with opportunities for cross-training and growth within a mission-driven nonprofit setting.