Spokane E‑Commerce Shipping Specialist

Goodwill Industries of the Inland Northwest; Spokane (WA); On-site; USD 20,000 - 28,000; Part time

Job summary

Goodwill Industries of the Inland Northwest is seeking an E-Commerce Associate to assist with merchandise flow in the E-Commerce department in Spokane, WA. Responsibilities include pulling and shelving orders, shipping merchandise, and maintaining ShopGoodwill/E-Books knowledge and related records.

The role requires excellent customer service, adherence to company policies, and passing a background check. This is a part-time/ hourly position with potential full-time hours depending on need.

Qualifications

• Background check required.
• Customer service oriented.
• Ability to follow all policies, procedures, and directives.

Responsibilities

• Provide excellent customer service.
• Acquire orders to be pulled for shipping from ShopGoodwill/E-Books.
• Ship sold merchandise following current shipping vendor or other carriers' requirements.
• Acquire boxes from donated goods for shipping to minimize costs.
• Pack breakable items securely to prevent loss.
• Produce End of Day Reports from shipping vendor websites.
• Maintain accurate shipping records of merchandise sent out.
• Assist with store merchandise returns as directed.
• Attend mandatory training and facility/store meetings.
• Follow all health, safety and PPE requirements.
• Work with Workforce Development and Social Services to provide participant services.

Job description

Goodwill Industries of the Inland Northwest is seeking an E-Commerce Associate to assist with merchandise flow in the E-Commerce department in Spokane, WA. Responsibilities include pulling and shelving orders, shipping merchandise, and maintaining ShopGoodwill/E-Books knowledge and related records.

The role requires excellent customer service, adherence to company policies, and passing a background check. This is a part-time/ hourly position with potential full-time hours depending on need.