E‑Commerce Fraud Prevention Specialist

Menards Inc.; Town of Union (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Profit Sharing

401k

Paid vacations

Team member discount

Job summary

Menards Inc. is seeking an E-commerce Fraud Prevention Representative to review orders for potential fraud on Menards.com and through integrated systems.

You will assess flagged accounts, approve legitimate orders promptly, and coordinate with Security, Merchandising, and Operations to prevent fraud online and in stores. The role requires independent resolution of issues and timely communication.

Responsibilities

• Performs fraud review for any orders that are designated for review within our systems.
• Review of flagged accounts using resources to mitigate risks.
• Determine if transactions are legitimate and should be processed or if fraudulent and should be cancelled and refunded or stopped from shipment.
• Approve legitimate orders promptly to avoid shipping delays.
• Mark fraudulent orders for further review/rejection with metrics to help prevent recurrence.

Job description

Menards Inc. is seeking an E-commerce Fraud Prevention Representative to review orders for potential fraud on Menards.com and through integrated systems.

You will assess flagged accounts, approve legitimate orders promptly, and coordinate with Security, Merchandising, and Operations to prevent fraud online and in stores. The role requires independent resolution of issues and timely communication.