E‑Commerce Dept Lead — On-Site Grocery Ops

Kroger Co.; St. George (VT); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling and financial tools

Associate discounts

Tuition reimbursement

Career growth programs

Job summary

Kroger Co. in Saint George, UT is seeking a Store e-Commerce supervisor to support day-to-day operations of the e-Commerce department. You will lead a team, ensure accurate order processing, and uphold safety and quality standards in a fast-paced retail environment.

Responsibilities include training staff, scheduling, and acting as department lead when the manager is unavailable. The role emphasizes customer satisfaction, compliance, and continuous process improvements within Kroger’s values.

Qualifications

• Proven supervisory experience.
• Ability to read shelf tags.
• Basic knowledge of computers.
• Basic math skills (counting, addition, subtraction).
• Self-directed, able to execute projects with minimal supervision.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
• Ensure team members follow local, state and federal laws, food safety procedures and company guidelines.
• Perform responsibilities required of selectors and customer attendants as needed.
• Train all functions and duties of the selector and customer attendant roles.
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable.
• Assist with scheduling to meet operational and associates’ needs.
• Maintain intake of customer orders and distribute work to selectors and customer attendants.
• Print and distribute order labels, including perishable orders.
• Troubleshoot e-Commerce equipment and devices.
• Maintain supplies and organize staging areas and equipment.
• Report pricing/stock discrepancies to the store e-Commerce manager.
• Perform opening and closing procedures.
• Learn and implement process improvements as directed by division or enterprise team.
• Provide feedback on team members’ daily and annual performance.

Skills

Supervisory experience

Shelf tag reading

Computers basics

Basic math

Self-directed

Job description

Kroger Co. in Saint George, UT is seeking a Store e-Commerce supervisor to support day-to-day operations of the e-Commerce department. You will lead a team, ensure accurate order processing, and uphold safety and quality standards in a fast-paced retail environment.

Responsibilities include training staff, scheduling, and acting as department lead when the manager is unavailable. The role emphasizes customer satisfaction, compliance, and continuous process improvements within Kroger’s values.