e-COMMERCE/DEPARTMENT LEAD

Fred Meyer in; Portland (OR); On-site; USD 35,000 - 55,000; Part time

Job summary

An established industry player is seeking a dynamic e-Commerce Department Lead to enhance customer experiences and support team operations. This role involves overseeing day-to-day activities, ensuring adherence to food safety procedures, and training team members. The company offers a supportive environment with opportunities for growth and development, along with comprehensive benefits to enhance employee well-being. If you're passionate about food and service, and ready to make a difference, this opportunity is for you!

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Employee Assistance Program

Qualifications

• Proven supervisory experience and excellent communication skills required.
• Basic knowledge of computers and math skills essential for the role.

Responsibilities

• Ensure customer satisfaction through excellent shopping experiences.
• Train team members and manage e-Commerce operations in the manager's absence.

Skills

Supervisory Experience

Communication Skills

Basic Math Skills

Self-directed Execution

Basic Computer Knowledge

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho, and Alaska.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Requirements:

• Proven supervisory experience
• Ability to read shelf tags
• Basic knowledge of computers
• Excellent oral/written communication skills
• Basic math skills (i.e., counting, addition, and subtraction)
• Self-directed, ability to execute projects with minimal supervision

Desired Qualifications:

• Experience in a production-oriented or warehouse environment, stocking shelves, or cashier experience

Key Responsibilities:

• Meet/exceed customer expectations for shopping experience, variety, freshness, and cleanliness
• Ensure team members adhere to laws, food safety procedures, and company guidelines
• Perform duties of selectors and customer attendants as needed
• Train team members in all functions and duties
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
• Assist with scheduling and maintaining order intake and work distribution
• Print and distribute order labels, troubleshoot equipment, and maintain supplies
• Maintain organization and cleanliness of staging areas and equipment
• Report discrepancies and perform opening/closing procedures
• Implement process improvements and provide performance feedback
• Manage conflict cooperatively and act with honesty and integrity
• Support interactions with minors, individuals with special needs, and older adults