e-COMMERCE DEPARTMENT LEAD

Kroger in; Fort Wayne (IN); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is looking for an e-Commerce Department Lead to support daily operations and manage a diverse team. This role emphasizes respect, integrity, and a commitment to customer satisfaction. You'll have the opportunity to grow in a supportive environment that values your contributions and offers comprehensive benefits, including healthcare coverage and tuition reimbursement. If you're passionate about food and people and eager to make a difference, this is the perfect opportunity to join a dynamic team and thrive in your career.

Benefits

Extensive healthcare coverage

Flexible scheduling

Emotional support programs

Associate discounts

Tuition reimbursement

Industry-leading training programs

Qualifications

• Proven supervisory experience and excellent communication skills are essential.
• Ability to read shelf tags and perform basic math.

Responsibilities

• Assist the Store e-Commerce manager in daily operations.
• Train team members and manage customer orders effectively.

Skills

Supervisory experience

Communication skills

Basic computer skills

Basic math skills

Job description

e-Commerce Department Lead (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. With a history of innovation, we strive to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients you need to succeed at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career path, we have an opportunity for you. Apply today and join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including Physical, Emotional, Financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or union plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support, including free counseling via our Employee Assistance Program and confidential financial coaching with Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training programs and diverse career paths.

For more details, visit our Benefits Page.

Minimum Requirements:

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer skills
• Excellent oral and written communication skills
• Basic math skills (counting, addition, subtraction)
• Self-directed with the ability to execute projects independently

Desired Qualifications:

• Experience in a production or warehouse environment, stocking, or cashier roles

• Ability to meet/exceed customer expectations regarding shopping experience, variety, freshness, and cleanliness
• Ensure compliance with laws, food safety procedures, and company policies
• Perform duties of selectors and customer attendants as needed
• Train team members on their roles
• Act as the department lead in the absence of the Store e-Commerce manager
• Assist with scheduling and workload distribution
• Manage customer orders, including printing and distributing order labels
• Troubleshoot equipment and maintain supplies
• Maintain organized and clean staging areas and equipment
• Report discrepancies and issues to the manager
• Perform opening and closing procedures
• Implement process improvements as directed
• Provide feedback on team performance for reviews
• Work effectively in high-paced, stressful environments
• Manage conflicts cooperatively and professionally
• Maintain honesty and integrity with customer and business information
• Follow instructions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodation