e-COMMERCE/DEPARTMENT LEAD

Fred Meyer; Portland (OR); On-site; USD 35,000 - 55,000; Part time

Job summary

Join a forward-thinking company committed to feeding the human spirit through innovative e-Commerce solutions. This role offers the chance to support a vibrant team in a dynamic environment, where your contributions will directly impact customer satisfaction and operational efficiency. With a focus on personal growth and development, you'll have access to comprehensive training programs and a range of benefits designed to enhance your well-being. If you're passionate about delivering exceptional service and eager to learn, this position is your gateway to a fulfilling career path within a supportive community.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Employee Assistance Program

Qualifications

• Proven supervisory experience and excellent communication skills are essential.
• Ability to read shelf tags and basic math skills required.

Responsibilities

• Assist the Store e-Commerce manager in daily operations and team training.
• Ensure adherence to food safety procedures and manage customer orders.

Skills

Supervisory Experience

Communication Skills

Basic Math Skills

Self-Directed Execution

Basic Computer Knowledge

Job description

Assist the Store e-Commerce manager in managing the day-to-day operations of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho, and Alaska.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Qualifications:

• Proven supervisory experience
• Ability to read shelf tags
• Basic knowledge of computers
• Excellent oral and written communication skills
• Basic math skills (e.g., counting, addition, subtraction)
• Self-directed, able to execute projects with minimal supervision

Desired Qualifications:

• Experience in a production or warehouse environment, stocking shelves, or cashier experience

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
• Ensure team members adhere to laws, food safety procedures, and company guidelines
• Perform responsibilities of selectors and customer attendants as needed
• Train team members in all functions and duties of their roles
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
• Assist with scheduling to meet operational and staff needs
• Maintain customer order intake and assign work to staff
• Print and distribute order labels, including for perishable items
• Troubleshoot e-Commerce equipment and devices
• Maintain supplies and organize staging areas and equipment
• Report discrepancies and issues to the store e-Commerce manager
• Perform opening and closing procedures
• Implement process improvements as directed
• Provide feedback for team members' performance reviews
• Work cooperatively in a high-paced, stressful environment
• Manage conflict constructively
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodation