E‑Commerce Content & Offers Specialist

Cartera – A Rakuten Company; Lexington (MA); On-site; USD 47,142 - 79,920; Full time

Benefits offered by this job

Stock options

Medical and dental insurance

401(k) matching

Paid holidays

Accrued vacation

Job summary

Cartera Commerce, a Rakuten company, is seeking a Digital Content Specialist to manage merchant content across client malls and emails. You will publish content, perform QA, and verify offers in our CMS while supporting merchant and client services teams.

Based in Lexington, MA, you’ll collaborate with Sales and Content teams, handle end-to-end validation, and contribute to promotions and new launches. The role requires a Bachelor's degree and up to 3 years in online marketing or e-commerce.

Qualifications

• Bachelor's degree or higher from a four-year college or university.
• 0–3 years of relevant work or internship experience in online marketing/retail/e‑commerce.
• Attention to detail and accuracy, meets deadlines.
• Strong communication skills.

Responsibilities

• Collaborate with Merchant Content and Sales Teams to ensure merchant offer accuracy across the Cartera network.
• Enter and publish online content and perform QA on placement and offer launches.
• Add merchant offers into the content management tool and verify accuracy.
• Communicate successes and opportunities to Merchant Account Owners.
• Support Merchant Services/Client Services to ensure rewards rates and placements are accurate.
• Execute end-to-end feature and process verification before production launches.
• Assist on special projects, new launches and promotions.
• Inform customer service of changes to the website, emails and campaigns.

Skills

Content management

QA testing

Content publishing

Communication

Education

Bachelor's degree (B.A. or B.S.)

Job description

Cartera Commerce, a Rakuten company, is seeking a Digital Content Specialist to manage merchant content across client malls and emails. You will publish content, perform QA, and verify offers in our CMS while supporting merchant and client services teams.

Based in Lexington, MA, you’ll collaborate with Sales and Content teams, handle end-to-end validation, and contribute to promotions and new launches. The role requires a Bachelor's degree and up to 3 years in online marketing or e-commerce.