E-Commerce Auto Sales Pro | Help Customers Buy Cars Online

AutoNation Ford Sanford; Avondale (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental and Vision plans

Maternity benefits

Associate vehicle discounts

Job summary

AutoNation Ford Sanford seeks an enthusiastic E-commerce Sales Associate to guide customers through vehicle purchases in a no-haggle environment. You will respond to online leads, answer questions, and help customers move from phone or internet contact to an in-store experience while delivering exceptional service.

You will follow up with customers to ensure satisfaction and assist in transitioning ownership to the Service department.

Qualifications

• Excellent communication and listening skills.
• Customer-focused with a service mindset.
• Ability to use technology for leads and follow-up.

Responsibilities

• Guide customers through vehicle purchases in a no-haggle environment.
• Respond to online, phone, and in-person leads in a timely manner.
• Provide information and help customers progress from contact to in-store experience.
• Follow up with customers to ensure satisfaction and transition to Service.

Skills

Strong communication

Interpersonal skills

Customer service experience

Education

High school diploma or equivalent

Job description

AutoNation Ford Sanford seeks an enthusiastic E-commerce Sales Associate to guide customers through vehicle purchases in a no-haggle environment. You will respond to online leads, answer questions, and help customers move from phone or internet contact to an in-store experience while delivering exceptional service.

You will follow up with customers to ensure satisfaction and assist in transitioning ownership to the Service department.