E-Commerce Auto Sales Associate - Growth Path & Great Benefits

AutoNation Ford Sanford; Frisco (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

AutoNation Ford Sanford is seeking an e-Commerce Sales Associate to guide customers through online, phone, and in-person vehicle purchases in a no-haggle environment. You will respond to leads promptly and shepherd customers from initial contact to in-store visit, ensuring an exceptional experience.

You will help customers choose their ideal vehicle, negotiate terms to fit their budget, and close the sale. Post-sale, you’ll drive loyalty by follow-ups and transitioning customers to Service for

Qualifications

• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales or retail experience preferred.
• Strong communication and interpersonal skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license with a safe driving record.

Responsibilities

• The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
• Responding to leads in a timely fashion and guiding customers from phone/internet contact to in-store experience while ensuring an exceptional customer experience.
• You’ll help customers select their perfect vehicle and negotiate terms to fit their lifestyle and budget, then close the deal.
• Our team provides an exceptional customer experience before and after purchase, driving loyalty by following up to ensure satisfaction.
• You will help transition customers to the Service department to support ongoing ownership experience.

Skills

Communication skills

Customer service

Goal-oriented

Interpersonal skills

Technology proficiency

Education

High school diploma or equivalent

Job description

AutoNation Ford Sanford is seeking an e-Commerce Sales Associate to guide customers through online, phone, and in-person vehicle purchases in a no-haggle environment. You will respond to leads promptly and shepherd customers from initial contact to in-store visit, ensuring an exceptional experience.

You will help customers choose their ideal vehicle, negotiate terms to fit their budget, and close the sale. Post-sale, you’ll drive loyalty by follow-ups and transitioning customers to Service for