Dynamics Developer

Global Sumi Technologies Inc.,; Richmond (VA); Remote; USD 110,000 - 160,000; Full time

Job summary

VDOT is seeking a Senior Dynamics 365 Developer with strong Power Platform skills. The role focuses on Dynamics 365 Customer Engagement, customization, configuration, and deployment, plus development with .NET, SQL, Azure, and Power Platform tools.

The candidate will design, implement, and support solutions, document best practices, and serve as liaison between IT and business units. Willingness to work from home and after-hours support is required.

Qualifications

• Experience with Dynamics 365 customization, configuration, deployment, and usage.
• Strong knowledge of Power Platform components (Power Apps, Power Automate, Dataverse).
• Proficiency in .NET development (C#, SQL, Azure).
• Ability to gather requirements, perform fit-gap analysis, design, and implement Power Platform solutions.

Responsibilities

• Expertise in Dynamics 365 Customer Engagement and the CS module.
• Customize, configure, develop, deploy, and support Dynamics 365 solutions.
• Design and build web components using .NET, SQL, Azure, and Power Platform plus C#.
• Troubleshoot Dynamics 365 issues and document solutions for IT teams.
• Adhere to governance and best practices for the platform.

Skills

Dynamics 365

Power Platform

PowerApps

Power Automate

Dataverse

C#

.NET

SQL

Azure

Tools

Power Pipelines

ALM Accelerator

DevOps

Job description

VDOT is seeking a Senior Dynamics 365 Developer. The ideal candidate will be skilled and experienced in Microsoft’s Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.

Responsibilities

• Expertise in Dynamics 365 Customer Engagement – Dynamics 365 Customer Service module.
• Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
• Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
• Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
• Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
• Strong knowledge of Microsoft’s licensing model for Dynamics 365 and Power Platform.
• Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform’s use at VDOT.
• Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
• Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
• Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
• Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
• Contribute to improving our processes and policies within the Business Enablement Services program.
• Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator)
• Other duties as assigned.

Professional Experience

• Strong organizational and interpersonal skills.
• Logical, clear and concise written and verbal communication skills.
• Ability to work seamlessly within a team as well as manage individual tasks.
• Ability to react quickly to a fast paced, rapidly changing environment.
• Rely on experience and judgment to plan and accomplish goals.
• Independently perform a variety of complicated tasks.
• Work with a team of Developers and System Engineers.
• Communicate clearly and effectively, both speaking and in writing.
• Review & refine existing processes to better align with agency/group priorities.
• Review the existing procedures and propose, execute, and/or direct necessary changes.
• Participate in on-call duties as necessary.
• Be able to work–from-home and still provide expected level of support.

Be available to support after hours work as needed.