Senior Dynamics 365 Developer

Accylerate, LLC.; Richmond (VA); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Accylerate, LLC. seeks a Senior Dynamics 365 Developer with deep expertise in D365 Customer Service, Power Platform, Power Apps, Power Automate, and Dataverse.

You will lead customization, configuration, and end-to-end solution implementations, delivering scalable systems and governance. Strong development skills in C#, .NET, JavaScript, SQL, and Azure are required, with a focus on production support and documentation.

Qualifications

• Senior Dynamics 365 Developer with deep CE/CS experience and customizations.
• Strong Power Platform ALM/DevOps and integration knowledge.
• Excellent written and verbal communication with governance skills.

Responsibilities

• Lead D365 Customer Service customization, configuration and deployment.
• Design/develop web components using .NET, SQL, Azure and Power Platform.
• Troubleshoot issues, document solutions, and provide production support.
• Collaborate with IT and business units; support after-hours requests.

Skills

Dynamics 365

Power Platform

Dataverse

Azure

C#

JavaScript

SQL

Power Apps

Power Automate

D365 ALM/DevOps

Tools

Dynamics 365

Power Platform

Azure

Dataverse

.NET

Visual Studio

Job description

Ideal Candidate Profile:

Seeking a Senior Dynamics 365 Developer with strong expertise in Dynamics 365 Customer Service, Power Platform, Power Apps, Power Automate, Power Pages, and Dataverse. Experienced in D365 customization, configuration, Forms, Views, Plug-ins, Workflows, BPFs, and end-to-end solution implementation. Strong hands-on development experience with C#, .NET, JavaScript, SQL, Azure, integrations, and Power Platform ALM/DevOps. Excellent communicator capable of translating business requirements into scalable solutions and providing technical troubleshooting, governance, documentation, and production support

J ob Duties & Responsibilities

• Expertise in Dynamics 365 Customer Engagement Dynamics 365 Customer Service module.
• Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
• Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
• Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
• Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
• Strong knowledge of Microsoft's licensing model for Dynamics 365 and Power Platform.
• Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform's use at VDOT.
• Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
• Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
• Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
• Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
• Contribute to improving our processes and policies within the Business Enablement Services program.
• Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator)
• Other duties as assigned.

Required Skills & Experience

• Experience as a D365 Technical Lead/Developer
• Experience with creating and managing of solution using Dynamics 365 Customer Service.
• Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365
• Custom development experience using .Net, JavaScript and C#
• Experience with Power Platform and Dataverse
• Experience with using standard & premium connectors with PowerApps and Power Automate
• Strong organizational and interpersonal skills.
• Logical, clear and concise written and verbal communication skills.
• Ability to work seamlessly within a team as well as manage individual tasks.
• Ability to react quickly to a fast paced, rapidly changing environment.
• Rely on experience and judgment to plan and accomplish goals.
• Independently perform a variety of complicated tasks.
• Work with a team of Developers and System Engineers.
• Communicate clearly and effectively, both speaking and in writing.
• Review & refine existing processes to better align with agency/group priorities.
• Review the existing procedures and propose, execute, and/or direct necessary changes.
• Participate in on-call duties as necessary.
• Be able to workfrom-home and still provide expected level of support.
• Be available to support after hours work as needed.

Preferred Skills & Experience

• Experience with DevOps in Power Platform/D365 Environments
• Experience with Data Integrations and Migrations using ADF & SSIS Packages