Dynamics Developer, Richmond, VA, US

Intellibee; Richmond (VA); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Long-Term Stability

Comprehensive Health Coverage

Future Planning

GC Assistance

Job summary

IntelliBee in the United States (Richmond, VA area) is seeking a Senior Dynamics 365 Developer to lead and implement Dynamics 365 Customer Engagement with Power Platform integration. The role involves designing, configuring, deploying, and supporting solutions using .NET, SQL, Azure, and C# while collaborating with IT and business units.

The candidate will drive DevOps practices in Power Platform/D365 environments and ensure governance, documentation, and effective issue resolution while

Qualifications

• Technical lead with 5+ years in D365.
• 0

Responsibilities

• Lead Dynamics 365 Customer Engagement and Service modules.
• Customize, configure, deploy and use Dynamics 365.
• Gather requirements, design, implement, test and support Power Platform solutions.
• Design web components with .NET, SQL, Azure, Power Platform and C#.
• Troubleshoot Dynamics 365 issues and document fixes.
• Govern platform usage and document best practices.
• Prepare mockups and prototypes from requirements.
• Serve as liaison between IT and business units for issues.
• Provide after-hours support and on-call duties.

Skills

Organizational skills and teamwork

Communication skills

Independent task management

Rapid adaptability

Problem solving

Documentation and knowledge sharing

On-call and after-hours readiness

Work-from-home capability

Process review and improvement

Tools

Dynamics 365

Power Platform

Dataverse

PowerApps

Power Automate

Azure

SQL

C#

ASP.NET/.NET

DevOps in Power Platform/D365

ADF

SSIS

Job description

Dynamics Developer

VDOT is seeking a Senior Dynamics 365 Developer. The ideal candidate will be skilled and experienced in Microsoft’s Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.

Responsibilities:

• Expertise in Dynamics 365 Customer Engagement – Dynamics 365 Customer Service module.
• Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
• Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
• Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
• Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
• Strong knowledge of Microsoft’s licensing model for Dynamics 365 and Power Platform.
• Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform’s use at VDOT.
• Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
• Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
• Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
• Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
• Contribute to improving our processes and policies within the Business Enablement Services program.
• Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator)
• Other duties as assigned.

Professional Experience:

• Strong organizational and interpersonal skills.
• Logical, clear and concise written and verbal communication skills.
• Ability to work seamlessly within a team as well as manage individual tasks.
• Ability to react quickly to a fast paced, rapidly changing environment.
• Rely on experience and judgment to plan and accomplish goals.
• Independently perform a variety of complicated tasks.
• Work with a team of Developers and System Engineers.
• Communicate clearly and effectively, both speaking and in writing.
• Review & refine existing processes to better align with agency/group priorities.
• Review the existing procedures and propose, execute, and/or direct necessary changes.
• Participate in on-call duties as necessary.
• Be able to work–from-home and still provide expected level of support.
• Be available to support after hours work as needed.

Skill Matrix:

• Experience as a D365 Technical Lead Required 5 Years
• Experience with creating and managing of solution using Dynamics 365 Customer Service. Required 8 Years
• Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365 Required 8 Years
• Experience with Power Platform and Dataverse Required 3 Years
• Experience with using standard & premium connectors with PowerApps and Power Automate Required 3 Years
• Experience with DevOps in Power Platform/D365 Environments Desired 2 Years
• Experience with Data Integrations and Migrations using ADF & SSIS Packages Desired 5 Years

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.