Dynamics Adoption Pro for Integrated ERP & Field Service

Ambient Enterprises; Oregon (WI); On-site; USD 90,000 - 115,000; Full time

Job summary

Ambient Enterprises seeks an experienced Enterprise Systems Adoption Specialist to drive post-rollout user adoption and business optimization across our business units. This role partners with business leaders to unlock value from our Microsoft platform, including Dynamics, Field Service, and Business Central.

The role requires extensive travel across the United States to work on-site with leaders and teams, translating needs into actionable system usage and process improvements, and developing

Qualifications

• 5+ years of experience in business management and/or change management.
• Background in HVAC, construction, or related industry preferred.
• Experience with Microsoft Dynamics CRM, Field Service, and/or Business Central integrations.

Responsibilities

• Consult with business leaders to optimize workflows using Dynamics CRM, Field Service, and Business Central.
• Surface actionable insights from data to improve day-to-day decisions.
• Drive adoption of integrated project tracking to improve forecasting and communication.
• Bridge between business units and IT, translating needs into system usage strategies.
• Identify underutilized features and integrate them into workflows.
• Develop reference materials and best-practice documentation for teams.
• Travel extensively across the United States (~50% of the time) for on-site consulting.

Skills

Change management

Business management

HVAC industry knowledge

Strategic collaboration

Data-driven decision making

Education

Information Technology degree

Business Administration degree

Education degree

Tools

Microsoft Dynamics CRM

Microsoft Dynamics Field Service

Microsoft Dynamics 365 Business Central

Job description

Ambient Enterprises seeks an experienced Enterprise Systems Adoption Specialist to drive post-rollout user adoption and business optimization across our business units. This role partners with business leaders to unlock value from our Microsoft platform, including Dynamics, Field Service, and Business Central.

The role requires extensive travel across the United States to work on-site with leaders and teams, translating needs into actionable system usage and process improvements, and developing