Dynamics 365 Training Specialist — Adoption & Enablement

OneDigital; Oregon; Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Learning & development programs

Job summary

OneDigital seeks a Dynamics 365 Training Specialist to partner with Product Development, EB, and HRC SMEs to design and deliver engaging learning experiences that drive proficiency and adoption across Dynamics 365. You will translate complex system updates into practical training for multiple stakeholder groups.

You will lead learning programs for new hires, acquisitions, and major system rollouts, including video-based content, quick reference guides, and assessments, ensuring content stays

Qualifications

• Experience collaborating with Product Development teams and SMEs to develop learning solutions.
• Ability to create and facilitate engaging learning experiences for adult learners.
• Strong understanding of instructional design and adult-learning principles.
• Ability to translate technical concepts into practical learning experiences.
• Experience delivering technical systems training to diverse audiences.
• Strong stakeholder management and relationship-building skills.
• Expertise in learning content development including video creation and editing.
• Experience designing role-based and workflow-based training programs.
• Strong working knowledge of Microsoft 365 (Teams, Outlook, PowerPoint, Excel, OneDrive).
• Experience with Learning Management Systems (LMS).

Responsibilities

• Design and deliver training programs for Microsoft Dynamics 365 and related Employee Benefits technology solutions.
• Develop role-based learning paths aligned to producer, account management, client service, operational, and leadership workflows.
• Create instructor-led training, virtual workshops, eLearning, microlearning, knowledge checks, simulations, and guided practice activities.
• Partner with Product Development and SMEs to ensure learning materials accurately reflect current system functionality and business processes.
• Facilitate engaging virtual and in-person training programs; deliver onboarding for new hires and acquisitions.
• Evaluate training effectiveness using participation, completion, knowledge, confidence, application, and feedback metrics.

Skills

Instructional design

Adult learning

Stakeholder management

Facilitation

Microsoft 365

Education

Bachelor's Degree or equivalent

Tools

Microsoft Dynamics 365

LMS

Video creation/editing

Outreach

ZoomInfo

Job description

OneDigital seeks a Dynamics 365 Training Specialist to partner with Product Development, EB, and HRC SMEs to design and deliver engaging learning experiences that drive proficiency and adoption across Dynamics 365. You will translate complex system updates into practical training for multiple stakeholder groups.

You will lead learning programs for new hires, acquisitions, and major system rollouts, including video-based content, quick reference guides, and assessments, ensuring content stays