Dynamics 365 Production Support Engineer

TechDigital Group; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

A technology solutions provider is seeking a motivated Microsoft Dynamics 365 Support Engineer. This role involves monitoring and resolving issues in Dynamics 365, collaborating with cross-functional teams, and maintaining system performance. Ideal for early-career professionals with experience in Dynamics 365 support. The candidate should have strong troubleshooting skills and excellent communication abilities.

Qualifications

• 1–3 years of experience supporting Microsoft Dynamics 365 (CRM, F&O, or Business Central).
• Familiarity with Dynamics 365 customization, configuration, and integration.
• Strong troubleshooting and analytical skills.

Responsibilities

• Provide day-to-day production support for Microsoft Dynamics 365.
• Monitor system health and performance using observability tools.
• Troubleshoot and resolve incidents and user-reported issues.

Skills

Experience supporting Microsoft Dynamics 365

Troubleshooting and analytical skills

Excellent communication and collaboration abilities

Tools

ServiceNow

Power Platform

CI/CD pipelines

Job description

A technology solutions provider is seeking a motivated Microsoft Dynamics 365 Support Engineer. This role involves monitoring and resolving issues in Dynamics 365, collaborating with cross-functional teams, and maintaining system performance. Ideal for early-career professionals with experience in Dynamics 365 support. The candidate should have strong troubleshooting skills and excellent communication abilities.