Dynamics 365 Process Trainer & Implementation Lead

Ies-Holdings; Sugar Land (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive Pay

401K plan with Employer Contribution

Paid Time Off

Paid Life Insurance

Medical Coverage

Dental and Vision Coverage

Disability coverage

Job summary

IES is seeking a Process Training Specialist to join the Systems Development and Implementation team. The role focuses on documenting processes, training end users, and supporting MS Dynamics 365 implementations across sites.

Ideal candidates have 5+ years in systems implementation/training, strong MS Office skills, and the ability to travel up to 25%. Excellent communication and adult learning proficiency are essential for success.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum 5 years' experience in systems implementation and/or training and development.
• Expert knowledge of Word, Excel and PowerPoint.
• Excellent communication skills with the ability to train across levels using adult learning methods.
• Travel up to 25% across US locations.

Responsibilities

• Serve as a specialist for MS Dynamics 365 implementation and other digital transitions.
• Conduct pre-deployment testing and documentation.
• Assist in systems implementation and conduct small group and one-on-one training.
• Liaise between development team and end users to identify issues and resolutions.
• Document all issues from first occurrence to resolution.
• Identify initiatives to enhance the implementation process.

Skills

MS Dynamics 365

Training

Communication

Travel readiness

Education

Bachelor's degree or equivalent

Tools

Word

Excel

PowerPoint

Job description

IES is seeking a Process Training Specialist to join the Systems Development and Implementation team. The role focuses on documenting processes, training end users, and supporting MS Dynamics 365 implementations across sites.

Ideal candidates have 5+ years in systems implementation/training, strong MS Office skills, and the ability to travel up to 25%. Excellent communication and adult learning proficiency are essential for success.