Process Training Specialist - ERP Implementation

Ies-Holdings; Sugar Land (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive Pay

401K plan with Employer Contribution

Paid Time Off

Paid Life Insurance

Medical Coverage

Dental and Vision Coverage

Disability coverage

Job summary

IES is seeking a Process Training Specialist to join the Systems Development and Implementation team. The role focuses on documenting processes, training end users, and supporting MS Dynamics 365 implementations across sites.

Ideal candidates have 5+ years in systems implementation/training, strong MS Office skills, and the ability to travel up to 25%. Excellent communication and adult learning proficiency are essential for success.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum 5 years' experience in systems implementation and/or training and development.
• Expert knowledge of Word, Excel and PowerPoint.
• Excellent communication skills with the ability to train across levels using adult learning methods.
• Travel up to 25% across US locations.

Responsibilities

• Serve as a specialist for MS Dynamics 365 implementation and other digital transitions.
• Conduct pre-deployment testing and documentation.
• Assist in systems implementation and conduct small group and one-on-one training.
• Liaise between development team and end users to identify issues and resolutions.
• Document all issues from first occurrence to resolution.
• Identify initiatives to enhance the implementation process.

Skills

MS Dynamics 365

Training

Communication

Travel readiness

Education

Bachelor's degree or equivalent

Tools

Word

Excel

PowerPoint

Job description

General Job Description

The Process Training Specialist is a key member of the Systems Development and Implementation team. A successful candidate has an in-depth process improvement history and experience in accounting systems documentation and training. Must be able to work collaboratively with development team members as well as end users in onboarding business segments to automated processes.

Responsibilities

• Serve as a specialist for MS D365 (Microsoft Dynamics 365) implementation in addition to other large-scale digital transition projects.
• Conduct pre-deployment testing and documentation
• Assist in systems implementation, conducting small group and one-on-one training
• Act as liaison between development team and end users in identifying system issues and contributing to resolutions
• Document all issues from first occurrence to resolution
• Identify initiatives needed to enhance the implementation process

Specific Qualifications

• Bachelor's degree in Communications, Technology or related field OR equivalent professional experience.
• Minimum 5 years' experience in systems implementation and/or training and development
• Expert knowledge of Word, Excel and PowerPoint
• Excellent communication skills with the ability to train field, office and executive teams using a variety of adult learning methods
• Available to travel to various US locations up to 25% of the work week
• Flexibility to work in varied US time zones as needed

Company Overview

IESis a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One - and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

EEO & ...

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

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