Dynamics 365 Lead: ERP/CRM, Power Apps & Automation

ISEC, Inc.; United States; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

HSA/FSA options

ESOP

401(k) match

Paid time off

Paid holidays

Employee assistance program

Professional development

Job summary

ISEC is seeking an experienced Dynamics 365 professional to lead and deliver ERP/CRM solutions across upgrades, migrations, and ongoing support. The role involves configuring Dynamics 365 modules, building Power Apps and Power Automate workflows, and administering SharePoint to optimize business processes.

You will analyze processes, define requirements, and perform gap analyses to propose effective enhancements. Strong communication with stakeholders and CAB coordination are essential.

Qualifications

• Bachelor’s degree in IT, CS, business admin, or related field.
• 6+ years of experience in business systems or IT support.
• Proficiency in Dynamics 365 CRM/ERP configuration.
• Experience with Power Apps and Power Automate.
• Strong SharePoint administration skills.
• Analytical mindset with data validation and audits.

Responsibilities

• Lead and deliver Microsoft Dynamics 365 solutions to optimize business processes.
• Lead Dynamics 365 ERP/CRM projects, including upgrades, migrations, and end-user support.
• Configure and customize Dynamics 365 CRM/ERP applications (CRM/Business Central/SCM).
• Build and maintain Power Apps and Power Automate flows to streamline processes.
• SharePoint administration.
• Ensure timely delivery of project milestones and clear stakeholder communication.
• Analyze business processes to identify automation opportunities.
• Document business requirements, functional specs, and process flows.
• Conduct gap analyses and recommend enhancements or new solutions.
• Maintain data integrity through validation, audits, and reconciliation.
• Communicate system changes and outages to the CAB prior to implementation.

Skills

Dynamics 365 CRM/ERP configuration

Power Apps

Power Automate

SharePoint administration

Business process analysis

Stakeholder communication

Data analysis

Education

Bachelor’s degree in IT, CS, Business Administration, or related field (or equivalent experience)

3–6 years of experience in developing business applications, cloud system administration, or data analyst role

Tools

Dataverse

Job description

ISEC is seeking an experienced Dynamics 365 professional to lead and deliver ERP/CRM solutions across upgrades, migrations, and ongoing support. The role involves configuring Dynamics 365 modules, building Power Apps and Power Automate workflows, and administering SharePoint to optimize business processes.

You will analyze processes, define requirements, and perform gap analyses to propose effective enhancements. Strong communication with stakeholders and CAB coordination are essential.