Dynamics 365 Marketing Tech Lead

CLA (CliftonLarsonAllen); Fort Myers (FL); On-site; USD 81,000 - 139,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) retirement plan

Wellness programs

Job summary

CLA is seeking a Senior Marketing Technology Administrator to join its Information Technology team in the United States. You will act as a subject matter expert for Dynamics 365 Sales and related marketing technologies, drive incidents to resolution, and guide integration strategies across platforms.

The role requires 4 years of relevant experience, familiarity with Dynamics CRM/Marketing systems, and a Bachelor’s degree or equivalent.

Qualifications

• 4 years of relevant experience required.
• Experience with Dynamics CRM or Marketing systems is preferred.
• Bachelor's degree or combination of relevant experience and training may be considered in lieu of a degree.

Responsibilities

• Serve as a subject matter expert for Microsoft Dynamics 365 Sales, Customer Insights – Journeys, Dataverse, and related marketing technologies, collaborating across functions to support business needs.
• Manage assigned incidents, service requests, defects, and enhancement tickets from intake through resolution, including triage, prioritization, documentation, status communication, root-cause analysis, and timely escalation in accordance with established service-level expectations.
• Perform fit-gap analysis and recommend out-of-the-box, low-code, integration, or pro-code approaches in partnership with developers and solution architects.
• Configure and support Dataverse and model-driven applications, including tables, relationships, forms, views, dashboards, business rules, business process flows, and Power Automate cloud flows.
• Maintain role-based security configurations by applying approved business units, security roles, teams, column-level security, auditing, and data privacy requirements.

Skills

Dynamics 365 Sales & CRM

Power Automate

Power Apps

Power BI

Dataverse

REST APIs

JavaScript

SQL

Agile/Scrum

Azure DevOps

Education

Bachelor's degree

Tools

XrmToolBox

GitHub

Power Platform admin tools

Job description

CLA is seeking a Senior Marketing Technology Administrator to join its Information Technology team in the United States. You will act as a subject matter expert for Dynamics 365 Sales and related marketing technologies, drive incidents to resolution, and guide integration strategies across platforms.

The role requires 4 years of relevant experience, familiarity with Dynamics CRM/Marketing systems, and a Bachelor’s degree or equivalent.