Dynamics 365 CRM & Global Manufacturing Analyst

Entegee; Marlborough (MA); Presencial; USD 85 000 - 125 000; Tempo integral

Resumo da oferta

Entegee is seeking a Business Analyst to support Microsoft Dynamics 365 CRM enhancements, integrations, and global business processes within a manufacturing environment. The role focuses on requirements gathering, functional specs, UAT leadership, and cross-functional collaboration with ERP and MES teams to drive successful CRM initiatives.

You will work closely with stakeholders across global operations, ensure data migration and user training are executed, and contribute to process

Qualificações

• Experience as a Business Analyst in a CRM or ERP environment.
• Hands-on Microsoft Dynamics 365 CRM experience is required.
• Experience with CPQ processes or CPQ tools.
• Global business and manufacturing industry experience.
• Strong ability to gather requirements and manage stakeholders.

Responsabilidades

• Gathers requirements and develops functional specifications and process flows.
• Supports D365 Sales/Service including work orders, scheduling, quoting, pricing, and automation.
• Supports CRM integrations with ERP and MES systems.
• Leads UAT, defect tracking, and deployment activities.
• Supports data migration, documentation, and user training.

Conhecimentos

Business Analysis

Requirements gathering

Stakeholder management

Ferramentas

Microsoft Dynamics 365 CRM

Descrição da oferta de emprego

Entegee is seeking a Business Analyst to support Microsoft Dynamics 365 CRM enhancements, integrations, and global business processes within a manufacturing environment. The role focuses on requirements gathering, functional specs, UAT leadership, and cross-functional collaboration with ERP and MES teams to drive successful CRM initiatives.

You will work closely with stakeholders across global operations, ensure data migration and user training are executed, and contribute to process