ERP Operations Analyst – Dynamics 365

Southwest Economic Solutions; Detroit (MI); On-site; USD 75,000 - 110,000; Full time

Job summary

PVS is seeking an experienced ERP Business Analyst - Operations to serve as the primary liaison between business users and the IT applications team for operational ERP processes. This role collaborates with manufacturing, supply chain, inventory, warehousing, purchasing, and related functions to translate needs into effective ERP solutions.

The ideal candidate has 3–5 years of ERP support experience (preferably Microsoft Dynamics 365) and strong business analysis skills, with a practical

Qualifications

• 3–5 years ERP support experience, preferably with Microsoft Dynamics 365
• Experience translating business needs into functional requirements
• Strong collaboration with cross-functional teams and stakeholders

Responsibilities

• Serve as liaison between business users and IT for ERP processes
• Provide Level 2 ERP support and incident handling
• Translate requirements into functional specs, test plans and acceptance criteria
• Lead process improvement and release updates for ERP systems
• Create user guides and training materials for end users

Skills

Analytical thinking

Problem-solving

Communication

Education

Bachelor's degree in IT/Business/Supply Chain/Operations

ERP/ Microsoft Dynamics 365 certifications

Tools

Microsoft Dynamics 365

Job description

PVS is seeking an experienced ERP Business Analyst - Operations to serve as the primary liaison between business users and the IT applications team for operational ERP processes. This role collaborates with manufacturing, supply chain, inventory, warehousing, purchasing, and related functions to translate needs into effective ERP solutions.

The ideal candidate has 3–5 years of ERP support experience (preferably Microsoft Dynamics 365) and strong business analysis skills, with a practical