Dynamics 365 CRM & AI Solutions Engineer

Accenture PLC; Kirkland (WA); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Job summary

Accenture Flex seeks a Dynamics 365 Customer Engineer with extensive Power Platform and AI capabilities to lead enterprise deployments and advisory services. You will design, deploy, and optimize Dynamics 365 CE and related AI-powered solutions, ensuring best practices, governance, and lifecycle management across customer environments.

You will collaborate with cross-functional teams, provide technical training, and address complex issues in real-time while advancing the customer’s journey with

Qualifications

• 8+ years with Dynamics 365 CE and Power Platform, incl. deployment
• Strong knowledge of AI tools and agent architectures
• Experience with ALM and pipelines for Power Platform
• Ability to review designs for scalability and performance

Responsibilities

• Establish trusted advisor relationships with customer stakeholders
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Skills

Dynamics 365 CE

Power Platform

Copilot AI

Agentic AI

Environment health assessments

Education

Associate's Degree or higher

Tools

Dataverse

Power Apps

Power Automate

Power Platform admin center

Dataverse plugins (C#)

Job description

Accenture Flex seeks a Dynamics 365 Customer Engineer with extensive Power Platform and AI capabilities to lead enterprise deployments and advisory services. You will design, deploy, and optimize Dynamics 365 CE and related AI-powered solutions, ensuring best practices, governance, and lifecycle management across customer environments.

You will collaborate with cross-functional teams, provide technical training, and address complex issues in real-time while advancing the customer’s journey with