Dynamics 365 Administrator — Hybrid Ops & Upgrades Lead

SmithGroup Companies, Inc.; Detroit (MI); Hybrid; USD 104,000 - 123,000; Full time

Benefits offered by this job

Hybrid work environment

3 weeks PTO in first year

8 federal holidays, plus 15 Fridays

Medical, dental, vision

401(k) with employer match

Tuition reimbursement

Job summary

SmithGroup is seeking a Dynamics 365 Administrator to serve as a hands-on subject matter expert across the Microsoft Dynamics 365 ecosystem — spanning CE, PO, and F&O. This is a hybrid role combining administrative duties, end-user support, and development effort.

Location options include Detroit, Ann Arbor, or Boston. You will configure, test, deploy, and maintain D365 solutions across DEV, UAT, and PROD environments, following established change-management, documentation, and support

Qualifications

• 3–5 years in a Microsoft Dynamics administrator role.
• Bachelor's degree in Computer Science or Technology preferred.
• Experience with Power Platform & Dataverse; SDLC knowledge.
• D365 certifications and ability to collaborate with vendors.

Responsibilities

• Configure, administer, and support CE, PO, and F&O modules and Power Platform.
• Act as liaison to vendor for production issues, upgrades, and changes.
• Configure, test, deploy across DEV/UAT/PROD with proper docs.
• Own day-to-day production ops: roles, security, data quality, cleanup.
• Respond to incidents via ticketing system and drive feature adoption.
• Lead two annual OneVersion upgrades as project manager.

Skills

Dynamics 365 knowledge

SDLC practices

Independent work

Vendor coordination

Education

Bachelor's degree in Computer Science or Technology

Tools

Power Platform

Dataverse

SharePoint Online

Leapwork

Power BI

Job description

SmithGroup is seeking a Dynamics 365 Administrator to serve as a hands-on subject matter expert across the Microsoft Dynamics 365 ecosystem — spanning CE, PO, and F&O. This is a hybrid role combining administrative duties, end-user support, and development effort.

Location options include Detroit, Ann Arbor, or Boston. You will configure, test, deploy, and maintain D365 solutions across DEV, UAT, and PROD environments, following established change-management, documentation, and support