Dynamics 365 Administrator — Hybrid IT & Upgrades

SmithGroup Companies, Inc.; Boston (MA); Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

Flexible scheduling

Hybrid work environment

PTO – 3 weeks within first year

8 paid federal holidays

15 extra Fridays off

Medical coverage

Dental coverage

Vision coverage

Wellbeing resources

Paid parental leave

401(k) with employer matching

Tuition reimbursement

Career coaching

Job summary

SmithGroup is seeking a Dynamics 365 Administrator to lead configuration, administration, and support across CE, PO, and F&O within a hybrid workplace. You will partner with IT, stakeholders, and MSPs to deliver configuration, production administration, and testing, while driving feature adoption and upgrade projects.

The role may evolve toward lead responsibilities in the financial systems domain. The ideal candidate has 3–5 years in a Dynamics admin role, with Power Platform, Dataverse,

Qualifications

• In-depth knowledge of Microsoft Dynamics 365 applications (CE, PO, F&O).
• Experience in a Microsoft Dynamics administrator role (3–5 years).
• Experience with Power Platform and Dataverse.
• Experience designing automated tests (Leapwork or equivalent).
• Experience with SDLC practices.
• Working knowledge of Power BI and SharePoint Online.
• Experience with security roles and production operations.

Responsibilities

• Configure, administer, and support Dynamics 365 modules (CE, PO, F&O) and Power Platform.
• Coordinate with MSP for production issues, feature development, configuration changes, and upgrades.
• Manage DEV/UAT/PROD environments and change-management documentation.
• Oversee day-to-day production operations, user onboarding/offboarding, role administration, and data quality tasks.
• Respond to end-user incidents via ticketing system and troubleshoot performance and data issues.
• Drive adoption and roll out new features in partnership with Microsoft experts.
• Act as project manager for annual OneVersion upgrades.
• Design and maintain automated test plans for upgrades and changes.
• Maintain D365 Dataverse environments and deployment pipelines.
• Extend platform with new entities, forms, plugins, apps, workflows, and reports.
• Provide guidance across the Solution Delivery Life Cycle including integrations.
• Contribute to the Dynamics roadmap and AI-driven workflow opportunities.

Job description

SmithGroup is seeking a Dynamics 365 Administrator to lead configuration, administration, and support across CE, PO, and F&O within a hybrid workplace. You will partner with IT, stakeholders, and MSPs to deliver configuration, production administration, and testing, while driving feature adoption and upgrade projects.

The role may evolve toward lead responsibilities in the financial systems domain. The ideal candidate has 3–5 years in a Dynamics admin role, with Power Platform, Dataverse,