Dynamics 365 Administrator — Hybrid Ops & Upgrades

SmithGroup; Chicago (IL); Hybrid; USD 110,000 - 129,000; Full time

Benefits offered by this job

PTO and holidays

Hybrid work environment

401(k) with employer matching

Career coaching & development

Job summary

SmithGroup is seeking a Dynamics 365 Administrator to be a hands-on SME across CE, PO, and F&O, in a hybrid role near the Eastern time zone. You will configure, support, and upgrade D365 environments, partner with MSPs, and drive feature adoption while maintaining test automation and data quality.

The role offers a comprehensive benefits package and a potential career path toward lead responsibilities. The position requires 3-5 years in a Dynamics admin role, a CS/Tech degree, and experience

Qualifications

• In-depth knowledge of Microsoft Dynamics 365 CE, PO, and F&O.

Responsibilities

• Configure, administer, and support Dynamics 365 modules (CE, PO, F&O) and Power Platform.
• Coordinate with Dynamics MSP for production issues and upgrades.
• Manage DEV/UAT/PROD environments with change-management and documentation.
• Own day-to-day production operations including user onboarding/offboarding, security roles, and data quality.
• Respond to end-user incidents via ticketing system and troubleshoot performance, access, and data issues.
• Lead adoption and rollout of new features in partnership with Microsoft experts and functional leads.
• Act as project manager for annual OneVersion upgrades.
• Design and maintain automated test plans for upgrades using Leapwork or similar tools.
• Configure Dataverse environments and deployment pipelines; manage custom solutions.
• Extend platform with new entities, forms, plugins, apps, workflows, and reports.
• Guide Dynamics across the solution delivery lifecycle and advise on integrations.
• Contribute to Dynamics roadmap including AI-driven workflows.
• Support data-driven decisions by connecting client, project, and financial data.
• Role may evolve into lead position overseeing vendor management and AI in finance.

Skills

Dynamics 365 knowledge

Power Platform

Dataverse

Power BI

SharePoint Online

Leapwork testing

SDLC practices

Vendor collaboration

Education

Bachelor's degree in CS or Technology

Tools

Microsoft Dynamics 365

Power Platform

Dataverse

Leapwork

SharePoint Online

Job description

SmithGroup is seeking a Dynamics 365 Administrator to be a hands-on SME across CE, PO, and F&O, in a hybrid role near the Eastern time zone. You will configure, support, and upgrade D365 environments, partner with MSPs, and drive feature adoption while maintaining test automation and data quality.

The role offers a comprehensive benefits package and a potential career path toward lead responsibilities. The position requires 3-5 years in a Dynamics admin role, a CS/Tech degree, and experience