Dynamics 365 Administrator — Hybrid Role with Growth & Impact

SmithGroup; Pittsburgh (Allegheny County); Hybrid; USD 104,000 - 123,000; Full time

Benefits offered by this job

3 weeks PTO (within first year)

Hybrid work environment

8 paid federal holidays

15 extra Fridays off

Medical, dental, vision

Wellbeing resources

Paid parental leave

401(k) with employer matching

Tuition reimbursement

Career coaching and development

Job summary

SmithGroup is seeking a Dynamics 365 Administrator to serve as a hands-on SME across CE, PO, and F&O. This hybrid role blends admin duties, user support, and development work located in the Eastern time zone.

You will configure and support D365 modules, partner with the managed services vendor, and manage deployments from DEV to PROD while driving feature adoption and automated testing.

Qualifications

• In-depth knowledge of Microsoft Dynamics 365 CE/PO/FO.
• 3–5 years in a Dynamics administrator role.
• Bachelor’s degree in Computer Science or Technology (preferred).
• Experience with Power Platform and Dataverse.

Responsibilities

• Configure, administer, and support the Dynamics 365 CE, PO, and F&O modules across environments.
• Act as liaison to the Dynamics vendor for production issues, new features, and upgrades.
• Design, test, deploy, and maintain D365 solutions across DEV, UAT, and PROD with change control.
• Own day-to-day production operations: onboarding, security roles, data quality, and cleanup.
• Respond to end-user incidents via ticketing system and troubleshoot performance, access, and data issues.
• Drive adoption by piloting and rolling out new features with Microsoft experts and leads.
• Lead two OneVersion upgrades per year as project manager.
• Develop automated test plans for upgrades using Leapwork or similar tools.
• Maintain D365 Dataverse environments and deployment pipelines; manage custom solutions.

Skills

D365 Administration

CE/PO/FO

Power Platform

Dataverse

Test Automation

SDLC

Vendor Management

BI / Power BI

SharePoint Online

Education

Bachelor's in CS/Tech

D365 Certifications

Tools

Power Platform

Dataverse

SharePoint Online

Job description

SmithGroup is seeking a Dynamics 365 Administrator to serve as a hands-on SME across CE, PO, and F&O. This hybrid role blends admin duties, user support, and development work located in the Eastern time zone.

You will configure and support D365 modules, partner with the managed services vendor, and manage deployments from DEV to PROD while driving feature adoption and automated testing.