Dynamic Workshop Operations Coordinator

Wärtsilä; Harvey (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Wärtsilä in Harvey, Louisiana is seeking a Workshop Coordinator to run daily workshop activities, coordinate repairs and parts flow, and serve as the main contact for customers and technicians. The role reports to the Workshop Manager and is 100% workshop-based.

The successful candidate will have experience in workshop coordination, ERP experience, strong communication, and a proactive, hands-on attitude. Travel is possible, and schedule is Monday to Friday, 7:00 AM to 3:30 PM.

Qualifications

• Strong organizational and coordination skills.
• Experience in workshop coordination or service operations.
• Excellent communication with internal and external stakeholders.
• Ability to follow defined workflows and maintain documentation.

Responsibilities

• Coordinate daily workshop activities and schedules to support customer projects and operational priorities.
• Serve as the primary point of contact for customers, workshop personnel, suppliers, and internal stakeholders.
• Coordinate shipping, receiving, tracking, and movement of components entering and leaving the workshop.
• Manage parts ordering and material availability to support workshop execution.
• Support change order management and ensure proper documentation and communication.
• Monitor billable activities, labor utilization, and timesheet accuracy.
• Assist with cost tracking, revenue monitoring, and margin analysis.
• Maintain accurate records in SAP, Salesforce, and other business systems.
• Support the Workshop Manager in workload planning and operational coordination.
• Ensure compliance with safety requirements, company procedures, and customer standards.
• Identify opportunities for process improvements and support continuous improvement initiatives.
• Assist in resolving operational issues by coordinating actions with relevant stakeholders.

Education

High School Diploma or equivalent

Tools

SAP

Salesforce

Job description

Wärtsilä in Harvey, Louisiana is seeking a Workshop Coordinator to run daily workshop activities, coordinate repairs and parts flow, and serve as the main contact for customers and technicians. The role reports to the Workshop Manager and is 100% workshop-based.

The successful candidate will have experience in workshop coordination, ERP experience, strong communication, and a proactive, hands-on attitude. Travel is possible, and schedule is Monday to Friday, 7:00 AM to 3:30 PM.