Impactful Workshop Operations Coordinator

Wärtsilä Corporation; Harvey (LA); On-site; USD 40,000 - 62,000; Full time

Job summary

Wärtsilä Corporation in Harvey, Louisiana seeks a Workshop Coordinator to manage workshop operations, coordinate repair activities, and control parts flow. You will be the main contact for customers and technicians, ensuring safety and timely delivery of projects.

The role is 100% workshop-based with travel up to 20%, schedule Mon-Fri 7:00 AM to 3:30 PM, requiring US work authorization. Experience with SAP/Salesforce and strong organizational skills are essential.

Qualifications

• Experience in workshop coordination or service operations.
• Experience working with ERP systems and service management tools.
• Excellent communication with internal and external stakeholders.
• Proactive, hands-on attitude in a dynamic environment.
• Mechanical knowledge is highly valued.

Responsibilities

• Coordinate daily workshop activities and schedules to support customer projects and operational priorities.
• Serve as the primary point of contact for customers, workshop personnel, suppliers, and internal stakeholders.
• Coordinate shipping, receiving, tracking, and movement of components entering and leaving the workshop.
• Manage parts ordering and material availability to support workshop execution.
• Support change order management and ensure proper documentation and communication.
• Monitor billable activities, labor utilization, and timesheet accuracy.
• Assist with cost tracking, revenue monitoring, and margin analysis.
• Maintain accurate records in SAP, Salesforce, and other business systems.
• Support the Workshop Manager in workload planning and operational coordination.
• Ensure compliance with safety requirements, company procedures, and customer standards.
• Identify opportunities for process improvements and support continuous improvement initiatives.

Job description

Wärtsilä Corporation in Harvey, Louisiana seeks a Workshop Coordinator to manage workshop operations, coordinate repair activities, and control parts flow. You will be the main contact for customers and technicians, ensuring safety and timely delivery of projects.

The role is 100% workshop-based with travel up to 20%, schedule Mon-Fri 7:00 AM to 3:30 PM, requiring US work authorization. Experience with SAP/Salesforce and strong organizational skills are essential.