Dynamic Store Leader – Financial Services

PLS; Ontario (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Ontario, CA is seeking an Assistant Store Manager to lead daily operations, deliver outstanding customer service, and drive store performance. You will support the Store Manager and supervise team members to ensure policy compliance and financial goals.

This role requires at least one year of management experience, strong communication, and flexibility to work mornings, evenings, weekends, and holidays.

Responsibilities

• Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again
• Establishing a strong customer service culture within the store
• Assisting the Store Manager in implementing strategies to help meet store goals and objectives
• Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations
• Ensuring compliance with federal, state, and local regulations
• Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
• Analyzing financial statements and trends to increase and maximize sales
• Marketing within the community to increase market share and store revenues
• Resolving customer complaints for increased customer satisfaction
• Assisting the Store Manager with managing schedule, cash, and store audits
• Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes.
• Helping to maintain a neat and clean store environment for our customers and team members
• Other duties as assigned

Job description

PLS in Ontario, CA is seeking an Assistant Store Manager to lead daily operations, deliver outstanding customer service, and drive store performance. You will support the Store Manager and supervise team members to ensure policy compliance and financial goals.

This role requires at least one year of management experience, strong communication, and flexibility to work mornings, evenings, weekends, and holidays.